Will it tell a caller to shut off the water?

Only the sentence you put in the brief. It gives no other instruction and does not diagnose the plumbing.

Can it book directly into my calendar?

Yes, into the slots you open. It books nothing outside them and never commits to a time you did not offer.

What happens to the calls it cannot handle?

It transfers warm to a person when a person is asked for, and texts you what it heard if nobody picks up.

AI employees for plumbers

A plumbing company loses its most valuable calls at the worst moments: under a sink, in a crawl space, at nine at night. Maxxus.ai hires you a receptionist who answers every one of them in your name, a dispatcher who knows a burst pipe from a slow drain, and a reminder agent who keeps tomorrow's schedule intact. Each one tells the caller it is an AI, and each one works from a brief you wrote.

Hire the receptionist Interview it first

The moment

The emergency call is the one that pays, and the one that goes to voicemail.

Water on a floor does not wait for a callback. The homeowner dials the next plumber in the results while your voicemail is still playing. An AI receptionist picks up on the first ring, asks what is leaking and where, and texts you the address and the number before the caller can try anyone else. You decide whether it is tonight or tomorrow.

The roster

Who to hire first.

Three jobs from the roster, each briefed on your plumbing company. Hire one to start; the others share the brief.

Every job description

Receptionist

AI employee · Front desk · Phone

Answers every call in your business name, asks what is leaking and where, and texts you the job with the recording.

Interview

Emergency dispatch

AI employee · Support and care · Phone

Sorts a flooded basement from a dripping faucet using the rules you set, and reaches the on-call plumber the way you told it to.

Interview

Appointment reminder

AI employee · Scheduling · Calendar

Confirms tomorrow's jobs the evening before so the customer is home when the truck arrives.

Only where consent is on file.

Interview

A shift in this trade

What a call sounds like.

A sample call in one plumbing company's brief. Every business gets its own brief, so your employees know your hours, your calendar and your prices, not a generic script.

Incoming call · 9:12 pm, after close

[SAMPLE CALL]

Caller: There is water coming through the ceiling under the upstairs bathroom. Can someone come tonight?
Employee: This is the AI assistant for [YOUR BUSINESS NAME]. First, if you can reach the main shutoff, turn it off now. What is the address?
Caller: Forty-one Maple, the blue house. The valve is off.
Employee: Good. I have your number and the address, and the on-call plumber is being paged as we speak. Someone will call you back to confirm a time.

Owner paged and texted the details before the caller hung up. No price and no arrival time were given.

The first-day brief

What your brief needs.

Ten minutes on the phone with us, and the three things only your plumbing company can tell us.

Your service area and after-hours rule, so it knows which calls page the on-call plumber and which wait for morning.
What it may say about pricing: a service-call fee if you publish one, and nothing else.
The shutoff instruction you want given on a flood call, word for word.

Your first hire, by hours worked

A flat wage. Compare it with the hire you could not find.

Your first hire takes the tier you pick, whatever the role. Every hire after it is the additional wage on the same brief and adds to the pool. The wages page prints every figure.

See wages

Part-time
$149a month
1 hire, 100 minutes in the pool
Each additional hire
$99 a month, +100 minutes
Past the pool
100 more minutes for a flat $49, added automatically
To start
Probation: your first 7 days or 50 calls are free, whichever comes first, with a valid card on file. Billing starts after.
Hire Part-time
Full-time
Most hires
$249a month
1 hire, 200 minutes in the pool
Each additional hire
$99 a month, +100 minutes
Past the pool
100 more minutes for a flat $49, added automatically
To start
Probation: your first 7 days or 50 calls are free, whichever comes first, with a valid card on file. Billing starts after.
Hire Full-time
Always on
$399a month
1 hire, 500 minutes in the pool
Each additional hire
$99 a month, +100 minutes
Past the pool
100 more minutes for a flat $49, added automatically
To start
Probation: your first 7 days or 50 calls are free, whichever comes first, with a valid card on file. Billing starts after.
Hire Always on

The comparison

What the front desk costs when a person fills it.

One full-time receptionist at the median wage, benefits included, beside the full-time AI receptionist. Published figures, derived where it says derived, with the sources printed under the card.

	Human receptionist	AI receptionist
Monthly cost	about $4,500, derived	$249, Full-time
Hours covered	about 173 a month, weekdays	730 a month, every hour of every day
Sick days and turnover	Sick days, vacation, and the next hire when this one leaves	Never sick, never late, never quits
Time to hire	Weeks	Same day

Sources: U.S. Bureau of Labor Statistics, Occupational Outlook Handbook, Receptionists, 2025 data: median pay $38,010 a year, $18.27 an hour. U.S. Bureau of Labor Statistics, Employer Costs for Employee Compensation, March 2026, private industry: benefits 30.1% of total compensation. Fetched 2026-09-04.

Questions

Questions in this trade.

Will it tell a caller to shut off the water?: Only the sentence you put in the brief. It gives no other instruction and does not diagnose the plumbing.
Can it book directly into my calendar?: Yes, into the slots you open. It books nothing outside them and never commits to a time you did not offer.
What happens to the calls it cannot handle?: It transfers warm to a person when a person is asked for, and texts you what it heard if nobody picks up.

Hire an AI employee for your plumbing company.

Hire the receptionist Talk to a person

AI employees for plumbers

The emergency call is the one that pays, and the one that goes to voicemail.

Who to hire first.

Receptionist

Emergency dispatch

Appointment reminder

What a call sounds like.

What your brief needs.

A flat wage. Compare it with the hire you could not find.

Part-time

Full-time

Always on

What the front desk costs when a person fills it.

Questions in this trade.

Other trades, same roster.

HVAC companies

Electricians

Property managers

Hire an AI employee for your plumbing company.