Can it sell a maintenance plan?

It can offer the plan you describe in the brief and book the tune-up. It quotes no price you did not set.

Does it call customers on its own?

Only the renewal and reminder roles call out, and only customers who have consent on file.

What does it do with parts-supplier calls?

Screens them the way you asked: takes a message, or declines, and never pages you for one.

AI employees for HVAC companies

The first hot week of summer, every phone in town rings at once, and yours rings while you are on a roof with a compressor. Maxxus.ai hires you a receptionist that answers all of them in your name, a dispatcher that knows a no-cool call with an infant in the house from a thermostat question, and a renewal agent that calls your maintenance-plan customers when their plan comes due, with consent on file.

Hire the receptionist Interview it first

The moment

Six trucks out, and the phone does not stop.

A heat wave fills a day's schedule before lunch. The calls that come after lunch are the ones that go to voicemail, and the homeowner who hears voicemail books the next company. An AI receptionist takes the address, what the system is doing and whether anyone in the house is vulnerable to the heat, and texts it to you while you finish the job you are on.

The roster

Who to hire first.

Three jobs from the roster, each briefed on your HVAC company. Hire one to start; the others share the brief.

Every job description

Receptionist

AI employee · Front desk · Phone

Answers in your business name, takes the address and the symptom, and texts you the job with the recording.

Interview

Emergency dispatch

AI employee · Support and care · Phone

Applies your priority rules, no heat in winter or no cooling with an at-risk person in the home first, and reaches the technician you named.

Interview

Renewal and upsell agent

AI employee · Sales · Phone

Calls maintenance-plan customers when the plan comes due and books the tune-up, only where consent is on file.

Only where consent is on file.

Interview

A shift in this trade

What a call sounds like.

A sample call in one HVAC company's brief. Every business gets its own brief, so your employees know your hours, your calendar and your prices, not a generic script.

Incoming call · 1:40 pm, July

[SAMPLE CALL]

Caller: Our AC quit an hour ago and it is ninety-two in the house. My mother lives with us and she is eighty.
Employee: This is the AI assistant for [YOUR BUSINESS NAME]. I am marking this as a priority call because of your mother. What is the address?
Caller: Sixteen Birch Court.
Employee: Thank you. The dispatcher has it now and someone will call you back shortly with a time. If the house keeps getting hotter, please move her to the coolest room.

Priority flag set from the brief's rule; the technician on call was texted first.

The first-day brief

What your brief needs.

Ten minutes on the phone with us, and the three things only your HVAC company can tell us.

Your priority rules for no-heat and no-cool calls, including who counts as at risk.
Which maintenance plans exist and when a renewal call is allowed.
What it may quote: a diagnostic fee if you publish one, nothing about repair or replacement cost.

Your first hire, by hours worked

A flat wage. Compare it with the hire you could not find.

Your first hire takes the tier you pick, whatever the role. Every hire after it is the additional wage on the same brief and adds to the pool. The wages page prints every figure.

See wages

Part-time
$149a month
1 hire, 100 minutes in the pool
Each additional hire
$99 a month, +100 minutes
Past the pool
100 more minutes for a flat $49, added automatically
To start
Probation: your first 7 days or 50 calls are free, whichever comes first, with a valid card on file. Billing starts after.
Hire Part-time
Full-time
Most hires
$249a month
1 hire, 200 minutes in the pool
Each additional hire
$99 a month, +100 minutes
Past the pool
100 more minutes for a flat $49, added automatically
To start
Probation: your first 7 days or 50 calls are free, whichever comes first, with a valid card on file. Billing starts after.
Hire Full-time
Always on
$399a month
1 hire, 500 minutes in the pool
Each additional hire
$99 a month, +100 minutes
Past the pool
100 more minutes for a flat $49, added automatically
To start
Probation: your first 7 days or 50 calls are free, whichever comes first, with a valid card on file. Billing starts after.
Hire Always on

The comparison

What the front desk costs when a person fills it.

One full-time receptionist at the median wage, benefits included, beside the full-time AI receptionist. Published figures, derived where it says derived, with the sources printed under the card.

	Human receptionist	AI receptionist
Monthly cost	about $4,500, derived	$249, Full-time
Hours covered	about 173 a month, weekdays	730 a month, every hour of every day
Sick days and turnover	Sick days, vacation, and the next hire when this one leaves	Never sick, never late, never quits
Time to hire	Weeks	Same day

Sources: U.S. Bureau of Labor Statistics, Occupational Outlook Handbook, Receptionists, 2025 data: median pay $38,010 a year, $18.27 an hour. U.S. Bureau of Labor Statistics, Employer Costs for Employee Compensation, March 2026, private industry: benefits 30.1% of total compensation. Fetched 2026-09-04.

Questions

Questions in this trade.

Can it sell a maintenance plan?: It can offer the plan you describe in the brief and book the tune-up. It quotes no price you did not set.
Does it call customers on its own?: Only the renewal and reminder roles call out, and only customers who have consent on file.
What does it do with parts-supplier calls?: Screens them the way you asked: takes a message, or declines, and never pages you for one.

Hire an AI employee for your HVAC company.

Hire the receptionist Talk to a person

AI employees for HVAC companies

Six trucks out, and the phone does not stop.

Who to hire first.

Receptionist

Emergency dispatch

Renewal and upsell agent

What a call sounds like.

What your brief needs.

A flat wage. Compare it with the hire you could not find.

Part-time

Full-time

Always on

What the front desk costs when a person fills it.

Questions in this trade.

Other trades, same roster.

Plumbers

Electricians

Roofers

Hire an AI employee for your HVAC company.