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Your roster, every day

What working with an AI employee looks like.

A text after every call. One report every Monday. A brief you change by texting. This is the whole product; there is no dashboard you have to learn.

Your roster

[YOUR BUSINESS NAME]

  • Receptionist

    Phone

  • Customer support agent

    Chat

  • Technical support triage

    Phone

  • Appointment coordinator

    Calendar

  • Appointment reminder

    Calendar

Five employees · one brief · no sick days

+ Hire another

Your Monday report

Week of [DATE] · [YOUR BUSINESS NAME]

Calls answered
[N]
All hours
Jobs booked
[N]
Into your calendar
Callers who asked for a person
[N]
All transferred warm
Spam screened
[N]
Never counted
Invoices reminded
[N]
Collections agent
Minutes used
[N] of [N]
One pool, every employee
  • 6:48 pmCheck-engine light, 2018 Civic, booked 2:30 tomorrowRecording
  • 7:12 pmWater heater leak, urgent, on-call textedRecording
  • 7:40 pmNew patient consult, insurance question, bookedRecording

Your pocket

Every job lands as a text, before the caller hangs up.

Name, number, address, the problem, and the recording. Change anything about the brief by texting back. You never open a portal on a ladder.

  • Every call recorded and transcribed
  • Urgent calls flagged, routine ones booked
  • Minutes reported as you use them, and again at the block
  • Brief changes by text, confirmed by text

Texts from your receptionist

[SAMPLE]
  1. Employee: Your AI assistant here. New job, 6:48 pm: check-engine light, 2018 Civic, booked 2:30 tomorrow. Caller: [NAME], [NUMBER]. Recording: [LINK]
  2. Employee: Heads up: a caller asked for you at 7:12 pm, water heater leak. I texted your on-call and told them help is on the way. Recording: [LINK]
  3. Employee: You have used [N] of your [N] minutes this month. Busy month. I will text you again when you reach the block.
  4. Caller: Change the visit fee to [YOUR PRICE] starting Monday.
  5. Employee: Done. Visit fee updated in the brief from Monday. Want me to read it back?

Brief changed by text, confirmed by text.

Your brief, as it stands

Draft · edit any time by text

Business
[YOUR BUSINESS NAME]
Hours
[YOUR HOURS]
Service area
[YOUR TOWNS]
Visit fee
[THE PRICE YOU SET, OR ASK THE OWNER]
Book into
[YOUR CALENDAR]
Never say
[YOUR LIST]
Transfer to
[YOUR NUMBER, YOUR HOURS]
Languages
English

The brief

One document. Every employee reads it.

The brief is the whole job. Hours, service area, prices you set, what to say, what never to say, who to transfer to. Hire a second employee and it reads the same brief; nobody is told twice.

Questions

How it works, answered.

Will my customers know they are talking to an AI?
Yes. Every employee introduces itself as the AI assistant for your business and says so again if asked. We think a customer who is told the truth and gets helped comes back.
What happens when a caller needs a person?
The call transfers to you or whoever you name, with a short briefing so the caller does not repeat themselves.
Can it quote prices or commit to anything?
Only what you gave it. If you did not set a price for something, it says so and takes the details for you.
What language does it speak?
Our employees answer in English. MAXXUS.AI ENTERPRISES INC. is a Canadian company with its office in Montreal.

See it on your own line.

Ten minutes to write the brief. The receptionist answers your next unanswered call.