Receptionist
AI employee · Front desk · Phone
Answers in your company's name, takes the property and unit, logs maintenance requests, routes owner calls.
A property manager's phone belongs to tenants at midnight and owners at noon. Maxxus.ai hires you a receptionist that answers both in your company's name, a dispatcher that knows a burst pipe from a dripping tap and reaches the right vendor, and a collections agent that follows up rent and fees with consistency and decorum, each disclosing that it is an AI and calling only where consent is on file.
The moment
An AI receptionist answers every call, asks the property and the unit, and applies your rules: emergencies to the on-call vendor, maintenance requests logged and texted, owner calls routed to the manager. Nothing is offered that your policy does not allow.
The roster
Three jobs from the roster, each briefed on your property management company. Hire one to start; the others share the brief.
AI employee · Front desk · Phone
Answers in your company's name, takes the property and unit, logs maintenance requests, routes owner calls.
AI employee · Support and care · Phone
Applies your emergency rules and reaches the on-call vendor you named, then texts you what happened.
AI employee · Back office · Back office
Follows up late rent and fees on your schedule, in your tone, where your lease and local rules allow, and sends your payment link.
Only where consent is on file.
A shift in this trade
A sample call in one property management company's brief. Every business gets its own brief, so your employees know your hours, your calendar and your prices, not a generic script.
Incoming call · 11:58 pm
[SAMPLE CALL]Vendor paged from the brief's emergency list; the manager was texted with the recording.
The first-day brief
Ten minutes on the phone with us, and the three things only your property management company can tell us.
Your first hire, by hours worked
Your first hire takes the tier you pick, whatever the role. Every hire after it is the additional wage on the same brief and adds to the pool. The wages page prints every figure.
$149a month
1 hire, 100 minutes in the pool
$249a month
1 hire, 200 minutes in the pool
$399a month
1 hire, 500 minutes in the pool
The comparison
One full-time receptionist at the median wage, benefits included, beside the full-time AI receptionist. Published figures, derived where it says derived, with the sources printed under the card.
| Human receptionist | AI receptionist | |
|---|---|---|
| Monthly cost | about $4,500, derived | $249, Full-time |
| Hours covered | about 173 a month, weekdays | 730 a month, every hour of every day |
| Sick days and turnover | Sick days, vacation, and the next hire when this one leaves | Never sick, never late, never quits |
| Time to hire | Weeks | Same day |
Sources: U.S. Bureau of Labor Statistics, Occupational Outlook Handbook, Receptionists, 2025 data: median pay $38,010 a year, $18.27 an hour. U.S. Bureau of Labor Statistics, Employer Costs for Employee Compensation, March 2026, private industry: benefits 30.1% of total compensation. Fetched 2026-09-04.
Questions