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AI employees for property managers

A property manager's phone belongs to tenants at midnight and owners at noon. Maxxus.ai hires you a receptionist that answers both in your company's name, a dispatcher that knows a burst pipe from a dripping tap and reaches the right vendor, and a collections agent that follows up rent and fees with consistency and decorum, each disclosing that it is an AI and calling only where consent is on file.

The moment

The tenant emergency comes at midnight, and the owner question comes at noon.

An AI receptionist answers every call, asks the property and the unit, and applies your rules: emergencies to the on-call vendor, maintenance requests logged and texted, owner calls routed to the manager. Nothing is offered that your policy does not allow.

The roster

Who to hire first.

Three jobs from the roster, each briefed on your property management company. Hire one to start; the others share the brief.

Every job description

Receptionist

AI employee · Front desk · Phone

Answers in your company's name, takes the property and unit, logs maintenance requests, routes owner calls.

Collections agent

AI employee · Back office · Back office

Follows up late rent and fees on your schedule, in your tone, where your lease and local rules allow, and sends your payment link.

Only where consent is on file.

A shift in this trade

What a call sounds like.

A sample call in one property management company's brief. Every business gets its own brief, so your employees know your hours, your calendar and your prices, not a generic script.

Incoming call · 11:58 pm

[SAMPLE CALL]
  1. Caller: I am in unit fourteen at Oakwood and there is water pouring from the ceiling.
  2. Employee: This is the AI assistant for [YOUR BUSINESS NAME]. I am treating this as an emergency. Is the water near any electrical outlets or fixtures?
  3. Caller: No, it is in the middle of the living room.
  4. Employee: Thank you. The on-call plumber is being paged now and the manager has been texted. Please move anything valuable out of the way; someone will call you back shortly.

Vendor paged from the brief's emergency list; the manager was texted with the recording.

The first-day brief

What your brief needs.

Ten minutes on the phone with us, and the three things only your property management company can tell us.

  • Your emergency list: which issues page a vendor at night, and which vendor for each.
  • How maintenance requests are logged and where the receptionist sends them.
  • Your collections policy and the rules it must follow, including what it may never say.

Your first hire, by hours worked

A flat wage. Compare it with the hire you could not find.

Your first hire takes the tier you pick, whatever the role. Every hire after it is the additional wage on the same brief and adds to the pool. The wages page prints every figure.

See wages

The comparison

What the front desk costs when a person fills it.

One full-time receptionist at the median wage, benefits included, beside the full-time AI receptionist. Published figures, derived where it says derived, with the sources printed under the card.

Human receptionistAI receptionist
Monthly costabout $4,500, derived$249, Full-time
Hours coveredabout 173 a month, weekdays730 a month, every hour of every day
Sick days and turnoverSick days, vacation, and the next hire when this one leavesNever sick, never late, never quits
Time to hireWeeksSame day

Sources: U.S. Bureau of Labor Statistics, Occupational Outlook Handbook, Receptionists, 2025 data: median pay $38,010 a year, $18.27 an hour. U.S. Bureau of Labor Statistics, Employer Costs for Employee Compensation, March 2026, private industry: benefits 30.1% of total compensation. Fetched 2026-09-04.

Questions

Questions in this trade.

Can it dispatch a vendor?
The dispatch role pages the vendor you named for that issue at that property, and texts you what it did.
Will it discuss rent balances?
Only in the collections role, only with the tenant of record, only what your policy allows it to say.
Can it handle several properties?
Yes. The brief carries each property, its units and its vendor list.

Hire an AI employee for your property management company.