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AI employees for dental offices

A dental front desk is on the phone and at the window at the same time, and the call that rings during a checkout goes to voicemail. Maxxus.ai hires you an intake coordinator that takes new-patient calls in your practice's name, a reminder agent that tells you who confirmed, and a recall agent that brings six-month patients back, each disclosing that it is an AI and calling only where consent is on file.

Hire the patient intake coordinatorInterview it first

The moment

The desk is checking one patient out while the next one calls.

A new patient with a toothache calls the first practice that answers. An AI intake coordinator takes the name, the reason for the call and the insurance carrier if you ask it to, books into the slots you open for new patients, and texts the desk. It gives no clinical advice and never says what a procedure costs.

The roster

Who to hire first.

Three jobs from the roster, each briefed on your dental office. Hire one to start; the others share the brief.

Every job description

A shift in this trade

What a call sounds like.

A sample call in one dental office's brief. Every business gets its own brief, so your employees know your hours, your calendar and your prices, not a generic script.

Incoming call · 8:02 am

[SAMPLE CALL]
  1. Caller: I have a bad toothache on the lower left and I am not a patient there yet. Can I be seen today?
  2. Employee: This is the AI assistant for [YOUR BUSINESS NAME]. I am sorry you are in pain. I can hold the first new-patient opening today at ten forty. May I take your name and date of birth to start your file?
  3. Caller: Yes. Dana Reyes, March fourth.
  4. Employee: Thank you, Dana. You are held for ten forty. The desk has your details and will call if anything changes. If the pain becomes severe or you have swelling, please say so and I will flag it for the doctor.

Held in a new-patient slot; the desk was texted the intake details. No clinical advice given.

The first-day brief

What your brief needs.

Ten minutes on the phone with us, and the three things only your dental office can tell us.

  • Your new-patient slots and what the intake call must collect, in the order your form uses.
  • The urgency words that should make it flag a call for the doctor, and the sentence it says when it does.
  • Which insurance questions it may answer (accepted carriers) and which it must leave to the desk.

Your first hire, by hours worked

A flat wage. Compare it with the hire you could not find.

Your first hire takes the tier you pick, whatever the role. Every hire after it is the additional wage on the same brief and adds to the pool. The wages page prints every figure.

See wages

The comparison

What the front desk costs when a person fills it.

One full-time receptionist at the median wage, benefits included, beside the full-time AI receptionist. Published figures, derived where it says derived, with the sources printed under the card.

Human receptionistAI receptionist
Monthly costabout $4,500, derived$249, Full-time
Hours coveredabout 173 a month, weekdays730 a month, every hour of every day
Sick days and turnoverSick days, vacation, and the next hire when this one leavesNever sick, never late, never quits
Time to hireWeeksSame day

Sources: U.S. Bureau of Labor Statistics, Occupational Outlook Handbook, Receptionists, 2025 data: median pay $38,010 a year, $18.27 an hour. U.S. Bureau of Labor Statistics, Employer Costs for Employee Compensation, March 2026, private industry: benefits 30.1% of total compensation. Fetched 2026-09-04.

Questions

Questions in this trade.

Does it give any dental advice?
No. It captures the reason for the call and flags the urgency words you list. Advice comes from your team.
Can it verify insurance?
It can state which carriers you accept if the brief lists them. It does not verify coverage.
Will it handle patient information appropriately?
It collects only what your brief asks for, and every call is recorded and reported to your practice. Your privacy obligations remain yours; ask us how the data is held before you hire.

Related trades

Other trades, same roster.

Every trade

Medical clinics

Press one for appointments is where the patient hangs up.

See the trade

Veterinary clinics

The dog ate something, and the front desk is with another patient.

See the trade

Salons and spas

Every chair is full, and the phone is ringing on the front desk.

See the trade

Hire an AI employee for your dental office.

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