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AI employees for medical clinics

A clinic's phone tree is where patients give up. Maxxus.ai hires you an intake coordinator that answers in your clinic's name and books the right kind of visit, a coordinator that manages the calendar the way your staff would, and a reminder agent that tells you who confirmed, each disclosing that it is an AI and none giving medical advice.

Hire the patient intake coordinatorInterview it first

The moment

Press one for appointments is where the patient hangs up.

A patient calling to book a visit wants a person or something that behaves like one. An AI intake coordinator asks the reason for the visit in your clinic's words, books the visit type your brief maps it to, and texts the front desk. Anything that sounds urgent gets the sentence you wrote and a flag to a human.

The roster

Who to hire first.

Three jobs from the roster, each briefed on your clinic. Hire one to start; the others share the brief.

Every job description

A shift in this trade

What a call sounds like.

A sample call in one clinic's brief. Every business gets its own brief, so your employees know your hours, your calendar and your prices, not a generic script.

Incoming call · 9:30 am

[SAMPLE CALL]
  1. Caller: I need to see someone about a rash that has been spreading for a week.
  2. Employee: This is the AI assistant for [YOUR BUSINESS NAME]. I can book a same-week visit for a skin concern. Are you an existing patient here?
  3. Caller: Yes, with Dr. Okafor.
  4. Employee: Thank you. Dr. Okafor has Thursday at two fifteen. Shall I book it? If anything changes before then, such as fever or difficulty breathing, please call back or seek urgent care.

Booked as the visit type the brief maps to a skin concern; the urgency sentence was the one written into the brief.

The first-day brief

What your brief needs.

Ten minutes on the phone with us, and the three things only your clinic can tell us.

  • The map from reasons for a visit to visit types and lengths, so it books the right thing.
  • The urgency sentence and the words that trigger it, written by your clinical lead.
  • What it may say about insurance, forms and arrival times, and nothing beyond that.

Your first hire, by hours worked

A flat wage. Compare it with the hire you could not find.

Your first hire takes the tier you pick, whatever the role. Every hire after it is the additional wage on the same brief and adds to the pool. The wages page prints every figure.

See wages

The comparison

What the front desk costs when a person fills it.

One full-time receptionist at the median wage, benefits included, beside the full-time AI receptionist. Published figures, derived where it says derived, with the sources printed under the card.

Human receptionistAI receptionist
Monthly costabout $4,500, derived$249, Full-time
Hours coveredabout 173 a month, weekdays730 a month, every hour of every day
Sick days and turnoverSick days, vacation, and the next hire when this one leavesNever sick, never late, never quits
Time to hireWeeksSame day

Sources: U.S. Bureau of Labor Statistics, Occupational Outlook Handbook, Receptionists, 2025 data: median pay $38,010 a year, $18.27 an hour. U.S. Bureau of Labor Statistics, Employer Costs for Employee Compensation, March 2026, private industry: benefits 30.1% of total compensation. Fetched 2026-09-04.

Questions

Questions in this trade.

Does it give medical advice?
No. It books and it repeats the urgency sentence your clinic wrote. Everything clinical is for your staff.
Can it manage the waitlist?
The coordinator role can fill a canceled slot from a list you give it, calling only patients with consent on file.
How is patient information handled?
It collects only what the brief asks for; every call is recorded and reported to your clinic. Your privacy obligations remain yours, and we will walk you through how the data is held before you hire.

Related trades

Other trades, same roster.

Every trade

Dental offices

The desk is checking one patient out while the next one calls.

See the trade

Veterinary clinics

The dog ate something, and the front desk is with another patient.

See the trade

Law firms

The intake call comes during the hearing.

See the trade

Hire an AI employee for your clinic.

Hire the patient intake coordinatorTalk to a person