Recall and re-engagement agent

Works your list of customers who are due for a cleaning, a tune-up, a checkup or a renewal, and the ones who have not been back in a while. Calls or texts within the rules you set, books them into the slots you opened, and stops when asked.

Only where consent is on file.

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AI employee · Phone

Briefed on your hours, service area, prices you set and the questions you get every day.

Reports to: You
Hours: 24 hours, every day
Languages: English
Wage: from $149 as your first hire, $99 as an additional hire
Start date: Today

Responsibilities

Works the customers who are due or overdue, on the schedule you set
Calls or texts only where consent is on file.
Reminds them what they are due for, in the words you wrote
Books into the slots you opened and sends the confirmation
Records who said not now, and when to try again
Stops the moment a customer asks it to, and tells you

What it will not do

Quote a price you did not give it
Commit to a time slot you did not open
Pretend to be a person, or use a fake human name
Hold a caller while it "checks"
Call anyone back without consent on file

Contact anyone without consent on file, or reach a customer who asked not to be contacted again.

If a caller asks something outside the brief, it says so, takes the details, and texts them to you. It never guesses.

A shift, in its own words

What a call sounds like.

A sample call in one business's brief. Every business gets its own brief, so its recall and re-engagement agent knows your hours, your calendar and your prices, not a generic script.

Outbound call · Thursday, 9:30 am

[SAMPLE CALL]

Employee: This is the AI assistant for [YOUR BUSINESS NAME]. You asked us to remind you when your annual service came due, and that is this month. Would you like to book it?
Caller: I forgot all about that. What do you have?
Employee: Next Tuesday at 8:00 or Wednesday at 1:00 are open.
Caller: Wednesday at 1.
Employee: Booked. A confirmation is on its way, and the owner has been told.

Due customer booked on the first call; the owner's calendar filled without a form.

The first-day brief

What you tell it on its first morning.

Ten minutes on the phone with us. We write it down as the brief for your employee, you approve it, and it is live. Change it any time by texting your recall and re-engagement agent.

First-day brief

Draft · edit any time by text

Business: [YOUR BUSINESS NAME]
Hours: [YOUR HOURS]
Service area: [YOUR TOWNS]
Visit fee: [THE PRICE YOU SET, OR ASK THE OWNER]
Book into: [YOUR CALENDAR]
Never say: [YOUR LIST]
Transfer to: [YOUR NUMBER, YOUR HOURS]
Languages: English

Works with what you already use

Your calendar. Your number. Your tools.

Your calendar

Books into the calendar you already keep.

Your phone number

Nothing changes. Unanswered calls forward to your employee.

Your texts

Every job lands in your pocket as a text, with the recording.

Your tools

Sends the job to the tools you run the business on.

Recall and re-engagement agent · monthly wage

from $149a month as your first hire

As your first hire: Part-time, 100 minutes
Full-time, 200 minutes
Always on, 500 minutes
As an additional hire: $99 a month, adds 100 minutes
Past the pool: 100 more minutes for a flat $49, added automatically
To start: Probation: your first 7 days or 50 calls are free, whichever comes first, with a valid card on file. Billing starts after.
Setup: No setup fee.

Minutes pooled with every hire on your brief

Hire the recall and re-engagement agent

Wage

A flat wage. Compare it with the hire you could not find.

Three tiers as your first hire, by hours worked, each with a pool of minutes every employee on your brief shares. Add this role to an existing brief and it costs less and adds to the pool. Past the pool, a block of 100 minutes for a flat $49, printed on the wages page. No per-call fee, no credit system to decode.

Questions

Recall and re-engagement agent questions.

Where does the list come from?: From your records: the customers who agreed to hear from you. Nobody else. We use what a caller tells your employee only to do the job you hired it for and to show you the record of it. We do not sell it, share it with other businesses, or use it to train anything for anyone else.
How often will it try?: On the schedule you set, then it stops until the next due date.
What hours does it call?: The hours and rules that apply where the customer lives. Your employee places a call or a text only to people who agreed to hear from your business, only during the hours the law allows where that person lives, and it stops the moment someone asks it to.

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