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AI employees for auto repair shops

A shop's phone rings while both hands are inside an engine bay. Maxxus.ai hires you a receptionist that books the bay in your name, a confirmation agent that reminds customers to drop the car and pick it up, and a feedback agent that asks how the visit went after the car leaves, each disclosing that it is an AI and calling only where consent is on file.

Hire the receptionistInterview it first

The moment

Both hands in the engine bay, and the phone on the bench.

A check-engine call is a customer who will book somewhere today. An AI receptionist asks the make, the year and what the car is doing, offers a bay time you have opened, and texts you the job with the recording. It quotes no repair and diagnoses nothing.

The roster

Who to hire first.

Three jobs from the roster, each briefed on your auto repair shop. Hire one to start; the others share the brief.

Every job description

A shift in this trade

What a call sounds like.

A sample call in one auto repair shop's brief. Every business gets its own brief, so your employees know your hours, your calendar and your prices, not a generic script.

Incoming call · 4:20 pm

[SAMPLE CALL]
  1. Caller: My brakes are squealing and there is a grinding when I stop. Can you look at it tomorrow?
  2. Employee: This is the AI assistant for [YOUR BUSINESS NAME]. Yes. What is the make and year, and do you need a ride after you drop it off?
  3. Caller: Twenty-nineteen Outback. I can get a ride.
  4. Employee: I have a drop-off at eight tomorrow morning open. The owner will look at the brakes before anything is done and call you with what they find.

Booked into an open bay; symptom texted to the shop. No estimate given.

The first-day brief

What your brief needs.

Ten minutes on the phone with us, and the three things only your auto repair shop can tell us.

  • Your bay schedule and how long a diagnostic slot is, so it books the right length.
  • What it may quote: a diagnostic fee if you publish one, and nothing about repairs.
  • Your ready-for-pickup wording and when the confirmation agent may send it.

Your first hire, by hours worked

A flat wage. Compare it with the hire you could not find.

Your first hire takes the tier you pick, whatever the role. Every hire after it is the additional wage on the same brief and adds to the pool. The wages page prints every figure.

See wages

The comparison

What the front desk costs when a person fills it.

One full-time receptionist at the median wage, benefits included, beside the full-time AI receptionist. Published figures, derived where it says derived, with the sources printed under the card.

Human receptionistAI receptionist
Monthly costabout $4,500, derived$249, Full-time
Hours coveredabout 173 a month, weekdays730 a month, every hour of every day
Sick days and turnoverSick days, vacation, and the next hire when this one leavesNever sick, never late, never quits
Time to hireWeeksSame day

Sources: U.S. Bureau of Labor Statistics, Occupational Outlook Handbook, Receptionists, 2025 data: median pay $38,010 a year, $18.27 an hour. U.S. Bureau of Labor Statistics, Employer Costs for Employee Compensation, March 2026, private industry: benefits 30.1% of total compensation. Fetched 2026-09-04.

Questions

Questions in this trade.

Will it estimate a repair?
No. It captures the symptom and books the diagnostic; the estimate comes from you after the car is looked at.
Can it tell customers the car is ready?
The confirmation role can, once you mark the job done, in the words you set.
Does it ask for reviews?
The feedback role asks how the visit went, where consent is on file, and passes the answer to you. What you do with it is your call.

Related trades

Other trades, same roster.

Every trade

Electricians

The panel call and the outlet call arrive at the same time.

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HVAC companies

Six trucks out, and the phone does not stop.

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Salons and spas

Every chair is full, and the phone is ringing on the front desk.

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Hire an AI employee for your auto repair shop.

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